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Client Success Matters is a podcast dedicated to helping agencies ensure the retention and growth of their clients and business. Pulling on over 20 years of experience, plus interviews with relevant subject matter experts, I will provide strategic insights into how you can transform your working relationship with your clients and turn them from satisfied clients, to loyal clients. LinkedIn - https://www.linkedin.com/in/jorogers-marketing-consultant/ Instagram - Customer.Success.Matters
Episodes
Tuesday Oct 22, 2024
Episode 15: Dealing with the Inevitable Burn Out
Tuesday Oct 22, 2024
Tuesday Oct 22, 2024
In this conversation, Jo Rogers speaks with Bella Hegarty, Director of Client Experience & Operations and Kev Milnes, Founder of Liberandum about the importance of mental health and stress management for agency founders.
They discuss the challenges faced by agency leaders, the impact of burnout, and the benefits of taking time off to reconnect with oneself.
The discussion highlights the need for open communication within teams and the role of leadership in fostering a healthy work culture.
They also explore personal growth through experiences like the ReConnect weekends, emphasising the importance of slowing down and listening to oneself and others.
https://reconnectweekends.com/
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