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Client Success Matters is a podcast dedicated to helping agencies ensure the retention and growth of their clients and business. Pulling on over 20 years of experience, plus interviews with relevant subject matter experts, I will provide strategic insights into how you can transform your working relationship with your clients and turn them from satisfied clients, to loyal clients. LinkedIn - https://www.linkedin.com/in/jorogers-marketing-consultant/ Instagram - Customer.Success.Matters
Episodes
Thursday Jul 04, 2024
Thursday Jul 04, 2024
I Believe in the Power of the Brief
James Kissell, Global Head of Agile Marketing at Fujitsu joins me on today's episode. He has recently just judged Campaign Magazine’s Agency of the Year Awards 2020-2023 for Asia Pacific and has a wealth of experience with agencies. Today we discuss:
- What are the key qualities that make an agency stand out above others?
- Do you think clients are also responsible for getting the best out of their agency? And if so, how do you do this?
- Future growth opportunities for agencies
- Campaign war story
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